Government Effectiveness & Constituent Services

Strong government depends on reliable services and clear communication. Councilmember Frumin works to improve how agencies deliver everyday services, from trash pickup to permitting to public-space maintenance. He focuses on fiscal responsibility, data-informed decisions, and responsive help for residents. Through oversight and collaboration, he aims to make government easier to navigate and more dependable to meet community needs. His office’s constituent services team works directly with residents to resolve issues and help them access District programs and services.

Key Focus Areas

• Promote responsible spending and transparent budgeting.
• Improve service delivery across District agencies.
• Strengthen constituent services to address issues quickly and comprehensively.
• Increase government transparency through oversight and reports.
• Modernize operations with data tools and streamlined processes.
• Coordinate improvements to streets, parks, and public facilities.
• Improve communication between agencies and residents.
• Track results to ensure steady progress.

Delivering for Ward 3 and the District

• Helped more than 1000 Ward 3 residents annually resolve constituent services issues ranging from sanitation and infrastructure to housing and public safety concerns.
• Held monthly Workdays in the Ward, bringing the Councilmember, his staff, and District agencies into neighborhoods so residents can speak directly with government officials.
• Staff attended all Ward 3 Advisory Neighborhood Commission meetings to stay connected with community priorities and concerns.
• Hosted annual budget forums to hear directly from constituents about their budget priorities each year.
• Shared the latest critical updates and resources in response to the snow storm in winter 2026, and pushed for faster resolutions collections, clearing requests, 311 requests, and neighborhood issues.
• Informed residents through biweekly newsletters, website updates, social media channel posts, and Ward 3 neighborhood listserv posts, and annual reports.